Oneractive is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order, create an account, or contact us, we may collect the following personal information:
- Contact details: name, email address, shipping/billing address, and phone number
- Payment information: credit card details (handled by our PCI-compliant processors; we do not see or store full card numbers)
- Order history and browsing behavior on our site
- Any other information you voluntarily provide
How We Use Your Information
We use the collected information exclusively to:
- Process and fulfill your orders
- Communicate with you about your order status or service-related inquiries
- Send you promotional emails only if you explicitly opt in (you can unsubscribe anytime)
- Improve our website functionality and your shopping experience
- Comply with legal obligations
Cookies
Our site uses small data files (“cookies”) to remember your preferences, keep items in your cart, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
Third-Party Sharing
We share the minimum necessary information with trusted third parties to operate our business:
- Carriers (USPS, FedEx, UPS) to deliver your order
- Payment processors (PayPal, card networks) to complete transactions
- IT and analytics providers that help us run our website securely
We do not sell, trade, or rent your personal information to anyone for marketing purposes.
Data Security
We implement reasonable security measures, including SSL encryption, to protect your personal information during transmission. While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to any inaccurate information
- Request deletion of your data, subject to our legal obligations to retain certain records
- Withdraw marketing consent at any time
To exercise any of these rights, email us at info@oneractive.sbs. We will respond within 30 days.
Retention
We retain your order-related information for as long as necessary to comply with tax and accounting requirements. Marketing preferences are stored until you opt out.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of the page will indicate when revisions were made.